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Once sales is closed on agreed terms & conditions, the booking booklet, along with the complete KYC, is received by the CRM department.
The department sends a welcome mail and verification call to the respective allottee in order to avoid any discrepancy at a later stage.
Subsequently, CRM uses the latest and secure data entry software for booking the entry.
After the receipt of the initial booking amount, the Builder Buyer Agreement is drafted and executed, which is strictly as per the RERA prescribed model agreement.
If required by the customer, assistance in home loan facility from various bankers/financial institutions is provided.
The construction schedule and its updates are regularly shared with the customers.
On-time payments are an important parameter to ensure that your homes or assets are created well in time. It is our constant endeavor at Kolla that timely intimations are sent for dues.
The offer of possession is dispatched and a ‘No Dues’ certificate is issued by the accounts department.
Co-ordination with the advocate for payment of stamp duty by the allottees and the registration of sale deed.
The CRM team mails the complete steps to customers to maintain transparency and to make the process hassle-free.
Customers that are done with the registration the customers proceed towards the handover formalities.